Think about it, when was the last time someone sold you something over a phone call?
Webpages and FAQ’s would seem to be a modern solution, but those often do more harm than good.
The Economist reports that all of this a larger trend towards text-based services for Marketing and Support, and for good reason. If this is your first post, I recommend reading the first three before getting into this one.To understand how and why chatbots are so good at what they do; it helps to understand how the current system fails customers.Verloop’s chatbots will soon be almost indistinguishable from their human counterparts, if anything, even better.
One of the most commonly asked questions on Quora for me is usually, “How do chatbots work? She tells you she wants a 1 litre Tropicana 100% Orange Juice.Most software engineers are convinced FAQ’s are some of the most hated customer support tools.